Seasonal Client Service Receptionist (Evenings/Weekends)

H&R Block, Inc.; Dayton (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations.

This in-person role offers a pathway into tax preparation or office leadership within a supportive team environment. The position requires strong communication, multitasking, and discretion, with availability for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced client service environments.
• Strong interpersonal and communication skills for team and client interaction.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Communication

Microsoft Office

Education

High school diploma

Tools

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations.

This in-person role offers a pathway into tax preparation or office leadership within a supportive team environment. The position requires strong communication, multitasking, and discretion, with availability for evenings and weekends during tax season.