Seasonal Client Service Receptionist

H&R Block, Inc.; Rocklin (CA); On-site; USD 30,000 - 34,000; Part time

Job summary

H&R Block, Inc. in Rocklin, CA is hiring a Seasonal Client Service Professional/Receptionist. You will welcome clients, answer phones, and help connect them with the right tax professional.

This role emphasizes friendly, personalized service and accurate scheduling to ensure a smooth visit. You should be comfortable in a fast-paced environment, with solid customer service experience and proficient in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service role preferred.
• Ability to multi-task in a fast-paced environment.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Strong communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Rocklin, CA is hiring a Seasonal Client Service Professional/Receptionist. You will welcome clients, answer phones, and help connect them with the right tax professional.

This role emphasizes friendly, personalized service and accurate scheduling to ensure a smooth visit. You should be comfortable in a fast-paced environment, with solid customer service experience and proficient in Microsoft Office.