Seasonal Client Service Pro

H&R Block; Sonora (CA); On-site; USD 23,000 - 32,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist in California. You will greet clients, answer phones, and help connect customers with the right tax professional while maintaining a welcoming office environment.

Roles require strong multitasking, organization, and solid customer service experience. The position may involve working at multiple locations and flexible scheduling to meet client needs.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multitask and stay organized.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients as requested.
• Ensure clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist in California. You will greet clients, answer phones, and help connect customers with the right tax professional while maintaining a welcoming office environment.

Roles require strong multitasking, organization, and solid customer service experience. The position may involve working at multiple locations and flexible scheduling to meet client needs.