Client Service Pro & Receptionist — Seasonal, Flexible

H&R Block; Woodland (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

H&R Block in Woodland, CA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will multitask in a fast-paced environment while maintaining a welcoming front desk.

Experience in customer service is preferred; a high school diploma is required. You will support scheduling and office organization, ensuring client needs are met across in-person, phone, or virtual channels.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and manage multiple client needs.
• Strong organizational and time-management skills.
• Basic computer proficiency; MS Office experience.
• Flexible schedule and willingness to work at multiple locations.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional.
• Schedule client appointments per client preference.
• Ensure client needs are met across in-person, phone, or virtual channels.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Answer phones

Client greeting

Customer service

Multi-tasking

Scheduling

Office organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Woodland, CA is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. You will multitask in a fast-paced environment while maintaining a welcoming front desk.

Experience in customer service is preferred; a high school diploma is required. You will support scheduling and office organization, ensuring client needs are met across in-person, phone, or virtual channels.