Seasonal Client Service Receptionist

H&R Block, Inc.; Elyria (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, scheduling appointments, and supporting daily office operations in person during tax season.

You will collaborate with tax professionals, manage client intake, and help ensure a smooth, professional client experience while handling confidential information with care.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills; teamwork.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and digital tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, scheduling appointments, and supporting daily office operations in person during tax season.

You will collaborate with tax professionals, manage client intake, and help ensure a smooth, professional client experience while handling confidential information with care.