Seasonal Client Service & Receptionist

H&R Block, Inc.; Houston (TX); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role supports daily office operations, handling intake, documents, and confidential information with discretion. It offers exposure to tax operations and potential growth into leadership during peak tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the welcoming face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain orderly office and professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Team collaboration

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, answer calls, schedule appointments, and coordinate with tax professionals to ensure a smooth client experience.

This in-person role supports daily office operations, handling intake, documents, and confidential information with discretion. It offers exposure to tax operations and potential growth into leadership during peak tax season.