Seasonal Client Service Pro & Receptionist (Flexible)

H&R Block, Inc.; Boyertown (Berks County); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional in a friendly, efficient manner.

In a fast-paced, client-focused office, you will multi-task, schedule appointments, and support team members to ensure every client feels welcomed and well-served, both in person and virtually.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Strong time-management skills and attention to detail.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Assist to ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Phone handling

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional in a friendly, efficient manner.

In a fast-paced, client-focused office, you will multi-task, schedule appointments, and support team members to ensure every client feels welcomed and well-served, both in person and virtually.