Seasonal Client Service Pro & Receptionist Flexible Schedule

H&R Block, Inc.; Kouts (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect them with the right tax professional. You will work in a fast-paced, customer-service environment, scheduling appointments, maintaining an organized front desk, and supporting the team across in-person, phone, and virtual interactions.

This role emphasizes strong communication, multitasking, and a friendly, helpful attitude to make clients feel welcome and informed.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Experience in fast-paced environment

Customer service experience

Multi-tasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect them with the right tax professional. You will work in a fast-paced, customer-service environment, scheduling appointments, maintaining an organized front desk, and supporting the team across in-person, phone, and virtual interactions.

This role emphasizes strong communication, multitasking, and a friendly, helpful attitude to make clients feel welcome and informed.