Seasonal Client Service Pro - Receptionist (Flexible Schedule)

H&R Block, Inc.; Greensboro (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You’ll schedule appointments and help ensure client needs are met across in-person, phone, or virtual interactions.

This flexible, fast-paced role requires strong organizational skills and comfort with Microsoft Office, with duties expanding as the season progresses.

Qualifications

• Experience in a fast-paced, customer-facing environment.
• Strong organizational and time-management abilities.
• Proficient with Microsoft Office and office software.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule appointments according to client preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and resource organization with the team.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Multi-tasking

Time management

Office coordination

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You’ll schedule appointments and help ensure client needs are met across in-person, phone, or virtual interactions.

This flexible, fast-paced role requires strong organizational skills and comfort with Microsoft Office, with duties expanding as the season progresses.