Seasonal Client Service Pro (Receptionist)

H&R Block, Inc.; Manchester Township (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes delivering a welcoming experience and helping clients navigate their needs.

You will schedule appointments, assist in person, by phone, or virtually, and help maintain a clean, organized office environment while supporting a busy team.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Microsoft Office proficiency.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax professional. This role emphasizes delivering a welcoming experience and helping clients navigate their needs.

You will schedule appointments, assist in person, by phone, or virtually, and help maintain a clean, organized office environment while supporting a busy team.