Seasonal Client Service Pro & Front Desk

H&R Block, Inc.; Murfreesboro (TN); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, handle check-in, and coordinate scheduling with tax professionals in a fast-paced, client-focused environment.

This in-person role offers training, room for growth into tax preparation or leadership, and collaboration with a tax team to ensure a smooth daily operation during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organization

Attention to detail

Team collaboration

Evenings and weekends availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, handle check-in, and coordinate scheduling with tax professionals in a fast-paced, client-focused environment.

This in-person role offers training, room for growth into tax preparation or leadership, and collaboration with a tax team to ensure a smooth daily operation during tax season.