Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Brookhaven (MS); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Brookhaven, MS. You will greet clients, answer phones, and connect them with the right tax professional.

You’ll focus on delivering friendly service in person, over the phone, or virtually, while helping keep the office organized and welcoming during busy times.

Franchisee-operated office; hiring decisions are made locally. Flexibility to work across locations and a high school diploma or equivalent are preferred.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients per their preferred times.
• Help ensure all client needs are met during service.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Fast-paced experience

Customer service experience

Multitasking

Organizational and time-management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Brookhaven, MS. You will greet clients, answer phones, and connect them with the right tax professional.

You’ll focus on delivering friendly service in person, over the phone, or virtually, while helping keep the office organized and welcoming during busy times.

Franchisee-operated office; hiring decisions are made locally. Flexibility to work across locations and a high school diploma or equivalent are preferred.