Seasonal Client Service Pro — Reception & Scheduling

H&R Block, Inc.; Bishopville (SC); On-site; USD 17,000 - 19,000; Part time

Job summary

The H&R Block franchise office in Bishopville, SC is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will work in a fast-paced, team-driven environment, handle scheduling, maintain the front desk, and support clients in person, on the phone, or virtually. Prior customer service experience and Microsoft Office proficiency are preferred.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The H&R Block franchise office in Bishopville, SC is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional.

You will work in a fast-paced, team-driven environment, handle scheduling, maintain the front desk, and support clients in person, on the phone, or virtually. Prior customer service experience and Microsoft Office proficiency are preferred.