Seasonal Client Service Pro — Front Desk & Scheduling

H&R Block, Inc.; Lake City (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Lake City, SC to warmly greet clients, handle phones, and connect customers with the right tax professionals. You will schedule appointments and assist clients in person, by phone, or virtually, ensuring a positive, efficient experience.

This role supports the franchisee and requires flexibility to work at multiple locations as needed during peak tax season.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and manage time effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office products.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational/time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Lake City, SC to warmly greet clients, handle phones, and connect customers with the right tax professionals. You will schedule appointments and assist clients in person, by phone, or virtually, ensuring a positive, efficient experience.

This role supports the franchisee and requires flexibility to work at multiple locations as needed during peak tax season.