Seasonal Client Service Specialist

H&R Block, Inc.; Heavener (OK); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Oklahoma. You will greet clients, answer phones, and help connect them with the right tax professional, delivering a warm and professional experience.

You will schedule clients, assist in-person, phone, or virtual service, and support office operations. Prior customer service in a fast-paced setting is preferred, along with basic computer skills and a flexible schedule.

Formación

• Experience in a fast-paced customer service environment.
• Ability to multi-task in a busy office.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office applications.

Responsabilidades

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Conocimientos

Phone etiquette

Customer service

Multi-tasking

Time management

Organizational skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional/Receptionist in Oklahoma. You will greet clients, answer phones, and help connect them with the right tax professional, delivering a warm and professional experience.

You will schedule clients, assist in-person, phone, or virtual service, and support office operations. Prior customer service in a fast-paced setting is preferred, along with basic computer skills and a flexible schedule.