Seasonal Client Service Pro — Welcoming & Scheduling

H&R Block, Inc.; Stillwater (OK); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Stillwater, OK. You will greet clients, answer phones, and connect them with the right tax professional, while scheduling appointments to fit their preferences and ensuring all client needs are met across in-person, phone, or virtual interactions.

This role emphasizes strong organizational skills, multi-tasking ability, and proficiency in Microsoft Office, with flexibility to work across locations as needed.

Formación

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task and stay organized.
• Strong time-management and communication skills.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met during in-person, phone, or virtual service.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Conocimientos

Customer service

Multi-tasking

Time management

Organization

Phone etiquette

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block is seeking a Seasonal Client Service Professional/Receptionist in Stillwater, OK. You will greet clients, answer phones, and connect them with the right tax professional, while scheduling appointments to fit their preferences and ensuring all client needs are met across in-person, phone, or virtual interactions.

This role emphasizes strong organizational skills, multi-tasking ability, and proficiency in Microsoft Office, with flexibility to work across locations as needed.