Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; Anaheim (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

This role offers training and a path into tax preparation or leadership, with evenings and weekends availability during tax season. You will be the friendly face of the office and coordinate with tax professionals to ensure a smooth client experience.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Multitasking

Communication

Team collaboration

Organizational skills

Microsoft Office

Scheduling systems

Evenings/weekends availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

This role offers training and a path into tax preparation or leadership, with evenings and weekends availability during tax season. You will be the friendly face of the office and coordinate with tax professionals to ensure a smooth client experience.