Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; North Arlington (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, handle scheduling, and support daily operations in-person with tax professionals during tax season.

The role emphasizes strong client service, confidentiality, and multitasking in a fast-paced environment, with evening/weekend availability required. This position offers in-office work and clear paths to tax-related growth.

Qualifications

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills to serve clients professionally
• Ability to multitask and manage priorities throughout the day
• Attention to detail and follow-through in office tasks
• Comfort using basic computer programs (e.g., MS Office, Teams, scheduling systems)
• Availability to work evenings and weekends during tax season

Responsibilities

• Greet clients warmly and create a professional first impression
• Answer phones, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake, including scanning and organizing documents
• Maintain organized, clean office to support a professional client experience
• Collaborate with tax professionals to ensure smooth daily operations
• Handle sensitive client information with confidentiality and care

Skills

Client service

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You’ll greet clients, handle scheduling, and support daily operations in-person with tax professionals during tax season.

The role emphasizes strong client service, confidentiality, and multitasking in a fast-paced environment, with evening/weekend availability required. This position offers in-office work and clear paths to tax-related growth.