Seasonal Client Service & Front Desk Pro

H&R Block, Inc.; Leominster (MA); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person.

The role offers opportunities to engage with tax professionals and grow into tax prep or leadership during the season. Candidates should have strong communication and multitasking abilities, with experience in fast-paced environments and proficiency in basic computer tools.

Qualifications

• Experience in fast-paced, client-centric environments
• Strong interpersonal and communication skills
• Ability to multitask and manage priorities
• Attention to detail and follow-through
• Comfort with basic computer programs and scheduling tools

Responsibilities

• Greet clients and provide a welcoming first impression
• Answer phone calls, schedule appointments, match clients with tax professionals
• Manage client check-in and intake, including scanning and organizing documents
• Maintain office organization and cleanliness
• Collaborate with tax professionals to support daily operations
• Handle sensitive client information with confidentiality

Skills

Client service

Interpersonal skills

Multitasking

Communication

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person.

The role offers opportunities to engage with tax professionals and grow into tax prep or leadership during the season. Candidates should have strong communication and multitasking abilities, with experience in fast-paced environments and proficiency in basic computer tools.