Seasonal Client Service Pro & Front Desk

H&R Block, Inc.; Lafayette (CO); In loco; USD 21.000 - 37.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Lafayette, CO. You will greet clients, manage appointments, and support daily office operations alongside tax professionals.

This in-person role offers a stepping stone into tax preparation or office leadership with training and support. Responsibilities include welcoming clients, scheduling, check-in, document intake, keeping the office organized, and collaborating with team members while handling sensitive

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Interpersonal communication

Multitasking

Organizational skills

Customer service

Professionalism

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Lafayette, CO. You will greet clients, manage appointments, and support daily office operations alongside tax professionals.

This in-person role offers a stepping stone into tax preparation or office leadership with training and support. Responsibilities include welcoming clients, scheduling, check-in, document intake, keeping the office organized, and collaborating with team members while handling sensitive