Seasonal Client Service & Front Desk Pro

H&R Block, Inc.; Fort Collins (CO); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block in Fort Collins, CO seeks a Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person, seasonal role offers exposure to tax professionals and potential growth into tax preparation or leadership paths.

Candidate should have client-service experience, strong communication, multitasking ability, and proficiency with basic computer tools. Evening and weekend availability during tax season is preferred.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail and follow-through.
• Proficiency with basic computer tools (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Customer service

Multitasking

Communication

Organizational skills

Computer basics

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Fort Collins, CO seeks a Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. This in-person, seasonal role offers exposure to tax professionals and potential growth into tax preparation or leadership paths.

Candidate should have client-service experience, strong communication, multitasking ability, and proficiency with basic computer tools. Evening and weekend availability during tax season is preferred.