Seasonal Client Service Pro — Welcome & Schedule Expert

H&R Block; Newport (ME); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

H&R Block in Maine is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help create a welcoming experience during the busy season.

Responsibilities include scheduling, assisting in person, over the phone, or virtually, keeping the office organized, and supporting the team with other duties. The role requires customer service experience, multitasking, and MS Office proficiency; pay ranges from $16

Formación

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Customer service

Multi-tasking

Time management

Microsoft Office

Fast-paced environment

Educación

High school diploma or equivalent

Descripción del empleo

H&R Block in Maine is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help create a welcoming experience during the busy season.

Responsibilities include scheduling, assisting in person, over the phone, or virtually, keeping the office organized, and supporting the team with other duties. The role requires customer service experience, multitasking, and MS Office proficiency; pay ranges from $16