Client Service Pro (Receptionist) | Seasonal, Flexible Schedule

H&R Block, Inc.; Presque Isle (ME); On-site; USD 22,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Presque Isle, Maine. You will answer phones, greet clients, and connect them with the right tax professional while helping schedule appointments and ensuring client needs are met across in-person, phone, or virtual channels.

The role requires multi-tasking, strong organization, and proficiency with Microsoft Office. The position is seasonal and based in-office at the local franchise location.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Fast-paced environment

multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist in Presque Isle, Maine. You will answer phones, greet clients, and connect them with the right tax professional while helping schedule appointments and ensuring client needs are met across in-person, phone, or virtual channels.

The role requires multi-tasking, strong organization, and proficiency with Microsoft Office. The position is seasonal and based in-office at the local franchise location.