Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Old Bargersville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Indiana (Old Bargersville) is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support busy tax offices.

This in-person role operates on a team of tax professionals and offers training to advance into tax preparation or office leadership. You will handle calls, direct clients to the right specialist, and maintain a calm, organized office environment while safeguarding sensitive information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication abilities for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean front office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Basic computer skills

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Indiana (Old Bargersville) is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support busy tax offices.

This in-person role operates on a team of tax professionals and offers training to advance into tax preparation or office leadership. You will handle calls, direct clients to the right specialist, and maintain a calm, organized office environment while safeguarding sensitive information.