Seasonal Client Concierge & Front Desk Specialist

H&R Block; Indianapolis (IN); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Indianapolis to greet clients, manage check-ins, and support daily office operations in person during tax season.

You will coordinate with tax professionals, answer phones, schedule appointments, and handle confidential documents with discretion. This role offers training and a clear path into tax preparation or office leadership within a collaborative team environment.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including document scanning.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Communication

Multitasking

Attention to detail

Professional demeanor

Office tools

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling software

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Indianapolis to greet clients, manage check-ins, and support daily office operations in person during tax season.

You will coordinate with tax professionals, answer phones, schedule appointments, and handle confidential documents with discretion. This role offers training and a clear path into tax preparation or office leadership within a collaborative team environment.