Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Amarillo (TX); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate with tax professionals in person. You will contribute to a smooth, professional client experience during tax season.

The role emphasizes customer service, scheduling, and office support, with opportunities to grow into tax preparation or office leadership. Availability for evenings and weekends is required, and familiarity with Microsoft Office and scheduling tools

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer phone calls and schedule appointments.
• Manage client check-in and intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organizational skills

Office software

Scheduling systems

Team collaboration

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and coordinate with tax professionals in person. You will contribute to a smooth, professional client experience during tax season.

The role emphasizes customer service, scheduling, and office support, with opportunities to grow into tax preparation or office leadership. Availability for evenings and weekends is required, and familiarity with Microsoft Office and scheduling tools