Seasonal Client Service Front Desk Specialist

H&R Block, Inc.; Columbia (IL); On-site; USD 22,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcomed clients and set the tone for every visit. You will answer phones, greet clients, and help connect them with the right tax professional in a fast-paced office.

This role emphasizes strong multitasking, organization, and comfortable use of MS Office tools while ensuring excellent service across in-person, phone, and virtual interactions. The office pays $16–$19 per hour and requires a flexible schedule.

Qualifications

• Experience in a fast-paced, service-oriented environment.
• Strong organizational and time-management skills.
• Ability to greet clients warmly and handle inquiries.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional.
• Schedule client appointments as requested.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Phone etiquette

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcomed clients and set the tone for every visit. You will answer phones, greet clients, and help connect them with the right tax professional in a fast-paced office.

This role emphasizes strong multitasking, organization, and comfortable use of MS Office tools while ensuring excellent service across in-person, phone, and virtual interactions. The office pays $16–$19 per hour and requires a flexible schedule.