Seasonal Client Service Pro & Front Desk Receptionist

H&R Block, Inc.; Huntington Beach (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist. The role involves warmly greeting clients, managing scheduling, and supporting daily office operations in person.

You will work alongside tax professionals, with training provided, and gain exposure to tax preparation and office leadership paths. Availability for evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills and ability to collaborate with team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Multitasking

Organizational skills

Office software familiarity

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist. The role involves warmly greeting clients, managing scheduling, and supporting daily office operations in person.

You will work alongside tax professionals, with training provided, and gain exposure to tax preparation and office leadership paths. Availability for evenings and weekends during tax season is required.