Seasonal Client Concierge & Office Coordinator

H&R Block, Inc.; Lebanon (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Indiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client scheduling, assist with office operations, and support tax professionals during busy periods.

This in-person role offers on-site training and opportunities to grow into tax preparation or office leadership, with evenings and weekend availability during tax season as part of the engagement.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office & scheduling systems

Education

High school diploma/GED

Tools

Scheduling systems

Microsoft Office

Teams

Job description

H&R Block in Indiana is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage client scheduling, assist with office operations, and support tax professionals during busy periods.

This in-person role offers on-site training and opportunities to grow into tax preparation or office leadership, with evenings and weekend availability during tax season as part of the engagement.