Seasonal Client Service & Front Desk

H&R Block, Inc.; Oxon Hill (MD); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. in Oxon Hill, MD is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support daily office operations.

This in-person role involves scheduling, check-in, document handling, and collaboration with tax professionals to ensure a smooth client experience during tax season. Ideal candidates have strong communication, multitasking, and computer skills, with availability to work evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients to tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain neat office operations and assist daily workflow.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. in Oxon Hill, MD is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support daily office operations.

This in-person role involves scheduling, check-in, document handling, and collaboration with tax professionals to ensure a smooth client experience during tax season. Ideal candidates have strong communication, multitasking, and computer skills, with availability to work evenings and weekends during tax season.