Seasonal Client Service Concierge & Scheduler

H&R Block, Inc.; Livingston (MT); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist in Livingston, MT to greet clients, answer calls, and connect clients with the right tax professionals. You will schedule appointments, assist clients across in-person, phone, or virtual channels, and help keep the office organized and welcoming.

This role supports ongoing client relationships and franchise operations. The ideal candidate has experience in fast-paced customer service, can multitask, and is proficient with

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multitask and manage time effectively.
• Proficiency with Microsoft Office applications.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Assist clients in-person, over the phone, or virtually to ensure needs are met.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist in Livingston, MT to greet clients, answer calls, and connect clients with the right tax professionals. You will schedule appointments, assist clients across in-person, phone, or virtual channels, and help keep the office organized and welcoming.

This role supports ongoing client relationships and franchise operations. The ideal candidate has experience in fast-paced customer service, can multitask, and is proficient with