Seasonal Client Service & Front Desk Pro

H&R Block, Inc.; Livingston (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for our Livingston office. You will manage client scheduling and support daily operations.

This in-person role offers training and potential growth into tax preparation or leadership within a collaborative team environment.

Ideal candidates have strong communication, multitasking skills, and attention to detail, with flexibility to work evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities.
• Excellent organizational skills with attention to detail.
• Proficiency with basic computer tools (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain organized, clean office for a professional client experience.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Team collaboration

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first impression for our Livingston office. You will manage client scheduling and support daily operations.

This in-person role offers training and potential growth into tax preparation or leadership within a collaborative team environment.

Ideal candidates have strong communication, multitasking skills, and attention to detail, with flexibility to work evenings and weekends during tax season.