Client Service Concierge (Seasonal Receptionist)

H&R Block, Inc.; Butte (MT); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Butte, MT is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, assist in person, over the phone or virtually, and help keep the office organized and welcoming.

Preferred candidates have customer service experience, can multitask, and are proficient with Microsoft Office. High school diploma or equivalent required; flexible schedule and multiple locations may

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multi-task and stay organized.
• PC literate with Microsoft Office skills.
• Sales/marketing experience preferred.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Fast-paced env

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Butte, MT is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, assist in person, over the phone or virtually, and help keep the office organized and welcoming.

Preferred candidates have customer service experience, can multitask, and are proficient with Microsoft Office. High school diploma or equivalent required; flexible schedule and multiple locations may