Seasonal Client Service Concierge — In-Person, Growth Path

H&R Block, Inc.; White Sulphur Springs (WV); Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. in White Sulphur Springs, WV seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support day-to-day office operations.

In this in-person role, you will schedule appointments, connect clients with tax professionals, maintain a welcoming office environment, and collaborate with the team during tax season. Evening/weekend availability is preferred.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Customer service

Communication

Multitasking

Organization

Microsoft Office

Scheduling systems

Formação

High school diploma

Ferramentas

Scheduling systems

Descrição da vaga

H&R Block, Inc. in White Sulphur Springs, WV seeks a Seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support day-to-day office operations.

In this in-person role, you will schedule appointments, connect clients with tax professionals, maintain a welcoming office environment, and collaborate with the team during tax season. Evening/weekend availability is preferred.