Seasonal Client Service Concierge - Front Desk

H&R Block, Inc.; Minden (LA); Vor Ort; USD 22.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person. You will schedule appointments, coordinate with tax professionals, and assist with intake and document handling to ensure a smooth client experience.

The role emphasizes confidentiality, teamwork, and maintaining an organized office. Evening and weekend availability during tax season is required, with opportunities for growth into tax preparation

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with appropriate tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Customer service

Multitasking

Communication

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person. You will schedule appointments, coordinate with tax professionals, and assist with intake and document handling to ensure a smooth client experience.

The role emphasizes confidentiality, teamwork, and maintaining an organized office. Evening and weekend availability during tax season is required, with opportunities for growth into tax preparation