Client Service Concierge & Scheduler

H&R Block; Hilton Head Island (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Hilton Head Island, SC is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals.

You’ll answer phones, greet guests, schedule appointments, and help ensure every client leaves satisfied whether in person, by phone, or online. This role emphasizes strong organization, multitasking, and friendly service, with prior customer service experience valued and flexibility to work at multiple locations.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Hilton Head Island, SC is seeking a seasonal Client Service Professional/Receptionist to welcome clients and support tax professionals.

You’ll answer phones, greet guests, schedule appointments, and help ensure every client leaves satisfied whether in person, by phone, or online. This role emphasizes strong organization, multitasking, and friendly service, with prior customer service experience valued and flexibility to work at multiple locations.