Seasonal Client Concierge & Receptionist

H&R Block; Brick Township (NJ); On-site; USD 22,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. You will manage scheduling, support daily office operations, and work with tax professionals to ensure a smooth client experience.

Role is in-person, with training provided; opportunities to grow into tax preparation or office leadership. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Client service

Interpersonal skills

Multitasking

Communication

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to be the friendly first impression for every client. You will manage scheduling, support daily office operations, and work with tax professionals to ensure a smooth client experience.

Role is in-person, with training provided; opportunities to grow into tax preparation or office leadership. Evening and weekend availability during tax season is required.