Seasonal Client Experience Associate – In-Person Reception

H&R Block, Inc.; Uvalde (TX); On-site; USD 28,000 - 40,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Texas. This role focuses on client scheduling, front-desk support, and coordinating with tax professionals to ensure a smooth client experience.

The position is in-person, with opportunities to grow into tax preparation or office leadership. The ideal candidate loves helping clients and thrives in a fast-paced, team-driven environment during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and maintain a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain an organized office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Interpersonal skills

Effective communication

Multitasking

Attention to detail

Confidentiality

Microsoft Office

Microsoft Teams

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Texas. This role focuses on client scheduling, front-desk support, and coordinating with tax professionals to ensure a smooth client experience.

The position is in-person, with opportunities to grow into tax preparation or office leadership. The ideal candidate loves helping clients and thrives in a fast-paced, team-driven environment during tax season.