Seasonal Client Experience Specialist (Flexible Schedule)

Jackson Hewitt; Florida; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are?

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, answer questions, and support the office with a friendly, service-oriented approach. You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged during wait times.

The role emphasizes excellent communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment.

Qualifications

• Excellent communication and customer-service orientation.
• Ability to thrive in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.
• Willingness to work flexible schedules including part-time work.

Responsibilities

• Actively engage with clients and answer questions.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and ensure smooth office flow.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer service experience

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, answer questions, and support the office with a friendly, service-oriented approach. You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and help keep clients engaged during wait times.

The role emphasizes excellent communication, a willingness to learn, and the ability to thrive in a fast-paced retail environment.