Seasonal Client Experience Specialist | Flexible Schedule

Jackson Hewitt - CGH; Oxford (ME); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to be the friendly face for all clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

In this role, you will provide essential support, keep clients engaged during wait times, and contribute to a positive client journey. Training and development opportunities are available as part of a welcoming team environment.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and act as the friendly face for all visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support office operations and provide essential client support.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer skills

Willingness to learn

Tools

CRM software

Job description

Jackson Hewitt - CGH is seeking a Seasonal Client Support Associate to be the friendly face for all clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials.

In this role, you will provide essential support, keep clients engaged during wait times, and contribute to a positive client journey. Training and development opportunities are available as part of a welcoming team environment.