Seasonal Client Experience Specialist

H&R Block, Inc.; New Orleans (LA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. in New Orleans is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers training and a potential path into tax preparation or leadership. The role emphasizes a courteous demeanor and reliability, with evening and weekend availability during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication abilities.
• Ability to multitask and manage competing priorities.
• Strong organization and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Process client check-in and intake, including document handling.
• Maintain a clean, organized front desk and office area.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Office software

Education

High school diploma

Tools

Scheduling systems

Microsoft Office

Job description

H&R Block, Inc. in New Orleans is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers training and a potential path into tax preparation or leadership. The role emphasizes a courteous demeanor and reliability, with evening and weekend availability during tax season.