Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Metairie (LA); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Metairie, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to grow toward tax preparation or office leadership, with evening and weekend hours during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Strong organizational skills and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and act as the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake; scan and organize documents.
• Maintain clean, organized office to support professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Team collaboration

Discretion/Confidentiality

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. in Metairie, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and opportunities to grow toward tax preparation or office leadership, with evening and weekend hours during tax season.