Front Desk & Client Experience Specialist (Tax Office)

H&R Block, Inc.; New Orleans (LA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block in New Orleans, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and help schedule appointments with tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership, with evenings and weekend hours during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with good follow-through.
• Comfort with basic computer programs and scheduling tools.
• Available evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block in New Orleans, LA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, and help schedule appointments with tax professionals.

This in-person role offers training and opportunities to grow into tax preparation or leadership, with evenings and weekend hours during tax season.