Seasonal Client Experience Specialist

Jackson Hewitt - BEP; Clinton (MD); Hybrid; USD 30,000 - 45,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Signing bonus

Training & development

Free continuing tax education

401k with Company Match

Job summary

Jackson Hewitt - BEP in Clinton, Maryland is seeking a Seasonal Client Support Associate who embodies exceptional customer service. In this role, you will engage with clients, confirm appointments, and provide crucial support during their visit.

We welcome all applicants regardless of their work background. Full-time and part-time positions offer competitive benefits and an environment focused on client satisfaction. Join us and make a positive impact on our clients’ experience!

Qualifications

• Excellent communication skills and client relationship building.
• Ability to thrive in a customer service-oriented environment.
• Readiness to learn new skills and adapt.

Responsibilities

• Engage with clients and confirm appointments.
• Distribute marketing materials during client waiting periods.
• Provide essential support and ensure exceptional client experiences.

Skills

Strong interpersonal and communication skills

Experience in a fast-paced retail environment

Basic computer proficiency and ability to troubleshoot

Prior customer service or sales experience

Willingness to learn and grow

Job description

Jackson Hewitt - BEP in Clinton, Maryland is seeking a Seasonal Client Support Associate who embodies exceptional customer service. In this role, you will engage with clients, confirm appointments, and provide crucial support during their visit.

We welcome all applicants regardless of their work background. Full-time and part-time positions offer competitive benefits and an environment focused on client satisfaction. Join us and make a positive impact on our clients’ experience!