Seasonal Client Experience Specialist

tcbrands; Corte Madera (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew seeks a Client Associate to uphold a premier in-store sales and service experience. You will promote sales culture, connect with clients, and drive repeat business while maintaining expert knowledge of seasonal apparel.

You’ll participate in events, CRM activities, and team initiatives, adhering to service standards and store policies in a dynamic retail environment. Ability to work non-traditional hours is required.

Qualifications

• Provide approachable, efficient sales and service on the floor.
• Engage with clients to build repeat business.
• Maintain knowledge of apparel each season, including fit, fabric and use.
• Participate in-store events, marketing, and CRM to drive repeat business.
• Follow client service standards and policies.
• Create welcoming environment for in-store guests.
• Support teamwork and productivity.
• Keep store clean and organized.

Responsibilities

• Deliver excellent service on the floor to meet sales goals.
• Build relationships with clients to drive repeat visits and sales.
• Stay informed about seasonal apparel details (fit, fabric, use).
• Assist in-store events and CRM activities to promote repeat business.
• Adhere to company service standards and policies.
• Foster a friendly, inviting store atmosphere for guests.
• Collaborate with team to maintain productivity.
• Maintain front-of-house and stock area cleanliness.

Skills

MS Office

POS Systems

Communication skills

Decision making

Job description

TravisMathew seeks a Client Associate to uphold a premier in-store sales and service experience. You will promote sales culture, connect with clients, and drive repeat business while maintaining expert knowledge of seasonal apparel.

You’ll participate in events, CRM activities, and team initiatives, adhering to service standards and store policies in a dynamic retail environment. Ability to work non-traditional hours is required.