In-Store Client Experience Specialist

TravisMathew, LLC; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

TravisMathew is seeking an energetic sales associate to deliver outstanding service on the floor and help achieve sales goals in our retail store. You will connect with clients, develop a following of repeat customers, and maintain in-depth knowledge of seasonal apparel line, fits, fabrics, and intended use.

This role requires strong written and verbal communication, the ability to work non-traditional hours including weekends and holidays, and a collaborative, team-oriented approach in a

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

POS systems

Customer service

Communication

Independent decision-making

Flexible hours

Tools

Microsoft Applications

Job description

TravisMathew is seeking an energetic sales associate to deliver outstanding service on the floor and help achieve sales goals in our retail store. You will connect with clients, develop a following of repeat customers, and maintain in-depth knowledge of seasonal apparel line, fits, fabrics, and intended use.

This role requires strong written and verbal communication, the ability to work non-traditional hours including weekends and holidays, and a collaborative, team-oriented approach in a