Client Experience & Sales Specialist

TravisMathew, LLC; Town of Somerset (WI); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew, LLC is seeking an in-store sales associate to drive exceptional customer service and meet sales goals. You will connect with clients, build repeat business, and maintain expert knowledge of seasonal apparel, fabrics, and intended use.

The role requires engagement in events and CRM activities, plus adherence to policies. The position expects availability for non-traditional hours, including weekends and evenings, in a retail environment with a focus on teamwork and guest experience.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Retail environment experience and ability to serve customers effectively.
• Excellent written and verbal communication with clients.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals.
• Connect with in-store clients and develop a following of repeat clients to drive sales.
• Maintain in-depth knowledge of apparel each season, including fit and use.
• Participate in-store events and CRM activity to drive repeat business.
• Adhere to client service standards and company policies.
• Foster a friendly environment for all in-store guests.
• Maintain store cleanliness and organization.

Skills

Communication skills

Independent decision making

Availability

Tools

Microsoft Applications

POS systems

Job description

TravisMathew, LLC is seeking an in-store sales associate to drive exceptional customer service and meet sales goals. You will connect with clients, build repeat business, and maintain expert knowledge of seasonal apparel, fabrics, and intended use.

The role requires engagement in events and CRM activities, plus adherence to policies. The position expects availability for non-traditional hours, including weekends and evenings, in a retail environment with a focus on teamwork and guest experience.