Seasonal Client Experience Specialist

H&R Block, Inc.; Arlington (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, manage check-ins, and support daily office operations in person. You will coordinate with tax professionals, answer phones, schedule appointments, and maintain a professional, confidential environment during tax season.

The role emphasizes a welcoming first impression and teamwork, with opportunities to grow into tax preparation or office leadership over time.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and professional communication abilities.
• Ability to multitask and handle competing daily priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer tools (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer phones, schedule appointments, and connect clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain a tidy, professional office environment.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Fast-paced environment

Communication skills

Multitasking

Organization

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, manage check-ins, and support daily office operations in person. You will coordinate with tax professionals, answer phones, schedule appointments, and maintain a professional, confidential environment during tax season.

The role emphasizes a welcoming first impression and teamwork, with opportunities to grow into tax preparation or office leadership over time.