Seasonal Client Experience Specialist

H&R Block, Inc.; Town of Plover (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage scheduling in-person. You will support daily office operations and collaborate with tax professionals to ensure a smooth client experience.

This entry-level role offers exposure to tax services and a potential path into tax preparation or office leadership with training and teamwork.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and staff to ensure daily operations.

Skills

Fast-paced environment

Interpersonal skills

Communication

Team collaboration

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage scheduling in-person. You will support daily office operations and collaborate with tax professionals to ensure a smooth client experience.

This entry-level role offers exposure to tax services and a potential path into tax preparation or office leadership with training and teamwork.