Seasonal Client Experience Specialist (In-Person)

H&R Block, Inc.; Wisconsin; On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Wisconsin.

This in-person role offers exposure to tax professionals and potential growth into tax preparation or leadership with training. You'll handle front-desk tasks, schedule appointments, coordinate document intake, and maintain a welcoming, organized office environment while protecting client confidentiality and delivering professional

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with the ability to collaborate with team members and serve clients professionally.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Team collaboration

Discretion

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in, and support daily office operations in Wisconsin.

This in-person role offers exposure to tax professionals and potential growth into tax preparation or leadership with training. You'll handle front-desk tasks, schedule appointments, coordinate document intake, and maintain a welcoming, organized office environment while protecting client confidentiality and delivering professional